Delivery

 

Delivery

We process all orders received for our smaller items weighing less than 70 kg each morning (Monday to Friday, excluding Italian public holidays*) before midday (CET) and usually they will be dispatched within 24 hours.

Orders placed before midday (CET) Monday to Friday (excluding Italian public holidays*) will be dispatched the same day whilst orders placed after midday or during the weekend and Italian public holidays* will be dispatched the following working day.

For bulkier  items (tables, storage pieces, special editions and mirrors), delivery times may vary, based on the dimensions of the product and availability in our warehouse. If we have the item in stock it will be delivered within 4 or 5 working days. If you would like to check the availability of a particular product or for more detailed information about timing, please contact our team at customercare@salvatori.it.

Where payment is made using credit card, items may be dispatched a day later, as a result of standard security precautions (fraud or card misuse, for example) imposed by banks. If a payment is not confirmed within 30 days the order will be automatically cancelled.

Once your goods have been dispatched, we will send you an email with a tracking link so that you can monitor your delivery.

 

Timing

As a rule, all orders destined within Italy should arrive within 1-2 working days, whilst for Calabria, the Italian islands and countries within the EU the estimated delivery time is 2-3 working days** once the order leaves our premises in Tuscany.

For bulkier  items (tables, storage pieces, special editions and mirrors), delivery times may vary, based on the dimensions of the product and availability in our warehouse. If we have the item in stock it will be delivered within 4 or 5 working days. If you would like to check the availability of a particular product or for more detailed information about timing, please contact our team at customercare@salvatori.it.

* The following days are Italian public holidays: 1 January, 6 January, 25 April, Easter Monday, 1 May, 2 June, 15 August, 1 November, 8 December, 25, 26 December.  

**Excluding remote or difficult-to-access areas

Please note that during the period 1st through to 27th August, only orders for items which are already in stock will be fulfilled whilst during the week of 14th to 20th August we are unable to fulfil any orders. We apologise in advance for any inconvenience.