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Delivery and assembly
Every product we send out is covered by insurance during delivery.
Our Standard Delivery option means that your order will be delivered to an address at street level. We also offer the following services:
- Delivery to the floor of your choice
- Assembly and packaging removal
If you wish to choose either of the above services, please send an email to our customer services team at firstname.lastname@example.org as soon as you have received confirmation of your order from us. We will then send you a quote. Any additional costs arising from the selection of these services are not reimbursable should the item(s) be returned.
For orders of our bulkier products, delivery times may vary based on the dimensions of the item ordered and availability of stock. If we have the item in stock it will be delivered within 4 or 5 working days. If you would like to check the availability of a particular product or for more detailed information about timing, please contact our team at email@example.com.
Please note that during the period 1st through to 27th August, only those items which are already in stock will be delivered whilst during the week of 14th to 20th August we are unable to fulfil any orders. We apologise in advance for any inconvenience.
This piece has been treated with a neutral sealer which not only helps protects it from staining, but also ensures it is suitable for use with food. Please be aware however, that natural stone will always retain some level of absorption and therefore products with a high acid, fat or oil content should never be placed on it. Any liquids should be wiped off as quickly as possible.