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All our tiles leave our factory in Tuscany untreated, as the level and type of treatment will always depend on the context in which the stone is laid.
With each order we provide detailed installation instructions setting out directions for grouting, pre-treatment, gluing and final treatment.
Once the stone has been laid, we recommend the following steps for taking care of it.
Always use neutral cleansers (for example, FILACLEANER or neutral soap). Please don’t use abrasive cleaners, bleach or acid as these can damage the lovely natural stone.
If your stone is exposed to “hard water” where there is a high mineral content, you will need to take a little extra care as the cleaning properties of the FILACLEANER or neutral detergent will be weakened. You will therefore need to use these products a little more frequently so that soap scum, lime scale and the like do not have the chance to build up and congeal.